{"id":2321,"date":"2023-12-03T21:09:27","date_gmt":"2023-12-03T21:09:27","guid":{"rendered":"https:\/\/keypractices.viagointernational.com\/?page_id=2321"},"modified":"2023-12-03T21:16:31","modified_gmt":"2023-12-03T21:16:31","slug":"risk-management-use-of-safe-harbours-phase-5-to-6","status":"publish","type":"page","link":"https:\/\/keypractices.viagointernational.com\/?page_id=2321","title":{"rendered":"Risk Management &#8211; Use of Safe Harbours: Phase 5 to 6"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2321\" class=\"elementor elementor-2321\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ae1ff10 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ae1ff10\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4523fd8\" data-id=\"4523fd8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3a9e5be elementor-widget elementor-widget-heading\" data-id=\"3a9e5be\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.17.0 - 08-11-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h3 class=\"elementor-heading-title elementor-size-default\">Risk Management - Use of Safe Harbours - Phase 5 to 6<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3ba0cfd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3ba0cfd\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9817d95\" data-id=\"9817d95\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-84318a9 elementor-widget elementor-widget-html\" data-id=\"84318a9\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h5>Operating Procedures and Their Automation<\/h5>\r\n<p><em>The focus moves from enhancing individual productivity to <strong>enhancing the flow of work<\/strong>. <\/em><\/p>\r\n<p><em>Jobs start involving multiple resources. There are milestones and people&rsquo;s activity becomes dependent on handovers from other people. Staff begin to be specialised and the management of flow, rather than individuals, moves to the forefront of operational consideration. Bottlenecks start to appear and resourcing conflicts develop. Another step change occurs&hellip;<\/em><\/p>\r\n<div class=\"take-note\">\r\n<p><em>If you score 7 or more on this phase, then your return on investment will be enhanced by moving your focus to your next journey phase.<\/em><\/p>\r\n<\/div>\r\n<p>Phases Five and Six are a focus on processes (operating procedures and their automation)<\/p>\r\n<ul>\r\n<li>Phase Five &ndash; Workflow, &ldquo;Job progress is clearly visible&rdquo;<\/li>\r\n<li>Phase Six &ndash; Workflow Automation, &ldquo;Automation of human tasks&rdquo;<\/li>\r\n<\/ul>\r\n<p>If you score 7 or more on this phase, then your return on investment will be enhanced by moving your focus to your next journey phase.<\/p>\r\n<h5>Phase Five &ndash; Workflow<\/h5>\r\n<div class=\"highlight-box\">\r\n<p>Phase Five is characterised by standardising, tracking, and visualising the process used to complete a job.<\/p>\r\n<\/div>\r\n<p>Benefits of the Phase<\/p>\r\n<ul>\r\n<li>Improved visibility over workloads and job progress.<\/li>\r\n<li>Increased productivity\/output.<\/li>\r\n<li>Easier and more even workload distribution across staff.<\/li>\r\n<li>Early warning of potential service failures.<\/li>\r\n<li>Fewer service failures.<\/li>\r\n<li>Improved customer service.<\/li>\r\n<\/ul>\r\n<p>If you score 7 or more on this phase, then your return on investment will be enhanced by moving your focus to your next journey phase.<\/p>\r\n<p><h5>Phase Six &ndash; Workflow Automation<\/h5><\/p>\r\n<div class=\"highlight-box\">\r\n<p><span>Phase Six is characterised by using automation to improve and streamline workflow management.<\/span><\/p>\r\n<\/div>\r\n<p>Benefits of the Phase<\/p>\r\n<ul>\r\n<li>Fewer service failures.<\/li>\r\n<li>Improved customer service.<\/li>\r\n<li>Reduced staff costs for equivalent output.<\/li>\r\n<li>Allow staff to focus on high-value tasks rather than simple repetitive ones.<\/li>\r\n<li>Staff are motivated by doing more interesting work leaving the grunt work to<br \/>the computer.<\/li>\r\n<\/ul>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ad5607 elementor-widget elementor-widget-image\" data-id=\"4ad5607\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.17.0 - 08-11-2023 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1230\" height=\"93\" src=\"https:\/\/keypractices.viagointernational.com\/wp-content\/uploads\/2023\/12\/safe-harbours.jpg\" class=\"attachment-full size-full wp-image-2317\" alt=\"\" srcset=\"https:\/\/keypractices.viagointernational.com\/wp-content\/uploads\/2023\/12\/safe-harbours.jpg 1230w, https:\/\/keypractices.viagointernational.com\/wp-content\/uploads\/2023\/12\/safe-harbours-300x23.jpg 300w, https:\/\/keypractices.viagointernational.com\/wp-content\/uploads\/2023\/12\/safe-harbours-1024x77.jpg 1024w, https:\/\/keypractices.viagointernational.com\/wp-content\/uploads\/2023\/12\/safe-harbours-768x58.jpg 768w\" sizes=\"(max-width: 1230px) 100vw, 1230px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ace4253 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ace4253\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bb26005\" data-id=\"bb26005\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ea13897 elementor-widget elementor-widget-button\" data-id=\"ea13897\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/keypractices.viagointernational.com\/?page_id=2329\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Next Page: Risk Management - Use of Safe Harbours - Focus on Data: Phase 7 to 9<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Risk Management &#8211; Use of Safe Harbours &#8211; Phase 5 to 6 Operating Procedures and Their Automation The focus moves from enhancing individual productivity to enhancing the flow of work. Jobs start involving multiple resources. There are milestones and people&rsquo;s activity becomes dependent on handovers from other people. Staff begin to be specialised and the &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/keypractices.viagointernational.com\/?page_id=2321\"> <span class=\"screen-reader-text\">Risk Management &#8211; Use of Safe Harbours: Phase 5 to 6<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","footnotes":""},"class_list":["post-2321","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/keypractices.viagointernational.com\/index.php?rest_route=\/wp\/v2\/pages\/2321"}],"collection":[{"href":"https:\/\/keypractices.viagointernational.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/keypractices.viagointernational.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/keypractices.viagointernational.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/keypractices.viagointernational.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2321"}],"version-history":[{"count":7,"href":"https:\/\/keypractices.viagointernational.com\/index.php?rest_route=\/wp\/v2\/pages\/2321\/revisions"}],"predecessor-version":[{"id":2333,"href":"https:\/\/keypractices.viagointernational.com\/index.php?rest_route=\/wp\/v2\/pages\/2321\/revisions\/2333"}],"wp:attachment":[{"href":"https:\/\/keypractices.viagointernational.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2321"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}