{"id":2736,"date":"2024-01-10T22:43:19","date_gmt":"2024-01-10T22:43:19","guid":{"rendered":"https:\/\/keypractices.viagointernational.com\/?page_id=2736"},"modified":"2024-02-01T01:00:53","modified_gmt":"2024-02-01T01:00:53","slug":"risk-management-preventing-reversion-possible-side-effects","status":"publish","type":"page","link":"https:\/\/keypractices.viagointernational.com\/?page_id=2736","title":{"rendered":"Risk Management &#8211; Preventing Reversion: Possible Side Effects"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2736\" class=\"elementor elementor-2736\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ae1ff10 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ae1ff10\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4523fd8\" data-id=\"4523fd8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3a9e5be elementor-widget elementor-widget-heading\" data-id=\"3a9e5be\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.17.0 - 08-11-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h3 class=\"elementor-heading-title elementor-size-default\">Risk Management - Preventing Reversion: Possible Side Effects<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3ba0cfd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3ba0cfd\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1109062\" data-id=\"1109062\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fd8c6d2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fd8c6d2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-85bd42b\" data-id=\"85bd42b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-84318a9 elementor-widget elementor-widget-html\" data-id=\"84318a9\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4>Concern: Arguments About Causality<\/h4>\n<p>It is likely that there will be arguments about the causality of the benefits and positive change in performance. This is a negative side effect of the change being so quick.<\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9199414 elementor-widget elementor-widget-alert\" data-id=\"9199414\" data-element_type=\"widget\" data-widget_type=\"alert.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.17.0 - 08-11-2023 *\/\n.elementor-alert{padding:15px;border-left:5px solid transparent;position:relative;text-align:left}.elementor-alert .elementor-alert-title{display:block;font-weight:700}.elementor-alert .elementor-alert-description{font-size:13px}.elementor-alert button.elementor-alert-dismiss{position:absolute;right:var(--dismiss-icon-horizontal-position,10px);top:var(--dismiss-icon-vertical-position,10px);padding:3px;font-size:var(--dismiss-icon-size,20px);line-height:1;background:transparent;color:var(--dismiss-icon-normal-color,inherit);border:none;cursor:pointer;transition-duration:var(--dismiss-icon-hover-transition-duration,.3s)}.elementor-alert button.elementor-alert-dismiss:hover{color:var(--dismiss-icon-hover-color,inherit)}.elementor-alert button.elementor-alert-dismiss svg{width:var(--dismiss-icon-size,20px);height:var(--dismiss-icon-size,20px);fill:var(--dismiss-icon-normal-color,currentColor);transition-duration:var(--dismiss-icon-hover-transition-duration,.3s)}.elementor-alert button.elementor-alert-dismiss svg:hover{fill:var(--dismiss-icon-hover-color,currentColor)}.elementor-alert.elementor-alert-info{color:#31708f;background-color:#d9edf7;border-color:#bcdff1}.elementor-alert.elementor-alert-success{color:#3c763d;background-color:#dff0d8;border-color:#cae6be}.elementor-alert.elementor-alert-warning{color:#8a6d3b;background-color:#fcf8e3;border-color:#f9f0c3}.elementor-alert.elementor-alert-danger{color:#a94442;background-color:#f2dede;border-color:#e8c4c4}@media (max-width:767px){.elementor-alert{padding:10px}.elementor-alert button.elementor-alert-dismiss{right:7px;top:7px}}<\/style>\t\t<div class=\"elementor-alert elementor-alert-success\" role=\"alert\">\n\t\t\t<span class=\"elementor-alert-title\">Solution<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-alert-description\"><ul>\n<li>Wow Measures are implemented to address these negative side effects, by creating the threat of reversal of fortune.<\/li>\n<li>The employees or stakeholders will back down instantly because they\u2019re not willing to undo the publicly recognised benefits gained from the change.<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4bf62f8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4bf62f8\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e1a02e7\" data-id=\"e1a02e7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0d5f57a elementor-widget elementor-widget-html\" data-id=\"0d5f57a\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4>Concern: Entrenching DRP Responses<\/h4>\n<p>A minor negative effect of Wow Measures that may occur is that:<\/p>\n<p><b>Concern:<\/b> A person directly responsible for the metric that changed has a 'you are talking about me' response (A directly responsible person response, DRP).<\/p>\n<\/div>\n<p>For example, if the number of missed due dates has decreased due to the change, the operations manager may feel that the Wow Measure makes their past performance look poor.<\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9b5dbb7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9b5dbb7\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-01ee990\" data-id=\"01ee990\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6847a5f elementor-widget elementor-widget-alert\" data-id=\"6847a5f\" data-element_type=\"widget\" data-widget_type=\"alert.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-alert elementor-alert-success\" role=\"alert\">\n\t\t\t<span class=\"elementor-alert-title\">Solution<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-alert-description\"><ul><li>The DRP response can be softened by drawing attention to all the difficulties faced by the manager, before the changes were made.<\/li>\n<li>Pitch the change as addressing the concerned manager's difficulties. In other words, the manager was \u2018right all along\u2019.<\/li>\n<li>This is an important reason to understand the cross-functional pain points of the situation before acting to implement the changes.<\/li><\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e58cebc elementor-widget elementor-widget-html\" data-id=\"e58cebc\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4>Concern: Change in People<\/h4>\n<p>A business is most at risk for this possible negative side effect if there is a change in management.<\/p>\n<div class=\"alert-danger\"><span><b>Concern:<\/b> Changes in key management roles will takes us back to the &lsquo;old way.&rsquo; <\/span>The existing managers who have been through the change process understand to leave it as it is, but a new manager will not have experienced the Wow Measure improvement and is likely to start changing it back to how it is done elsewhere, the &lsquo;old way&rsquo;.<\/div>\n<p>Typically, this will only occur post-implementation unless a business has a management change during implementation.<\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b92b4f6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b92b4f6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e6b4349\" data-id=\"e6b4349\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b13eabd elementor-widget elementor-widget-alert\" data-id=\"b13eabd\" data-element_type=\"widget\" data-widget_type=\"alert.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-alert elementor-alert-success\" role=\"alert\">\n\t\t\t<span class=\"elementor-alert-title\">Solution<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-alert-description\"><ul>\n<li>Document evidence of the changes and the Wow Measure during the change process, so that any new manager can see the fortune that the solution has created.<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a338dcd elementor-widget elementor-widget-image\" data-id=\"a338dcd\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.17.0 - 08-11-2023 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"274\" height=\"300\" src=\"https:\/\/keypractices.viagointernational.com\/wp-content\/uploads\/2023\/11\/ManAmazed-274x300.png\" class=\"attachment-medium size-medium wp-image-1276\" alt=\"\" srcset=\"https:\/\/keypractices.viagointernational.com\/wp-content\/uploads\/2023\/11\/ManAmazed-274x300.png 274w, https:\/\/keypractices.viagointernational.com\/wp-content\/uploads\/2023\/11\/ManAmazed-934x1024.png 934w, https:\/\/keypractices.viagointernational.com\/wp-content\/uploads\/2023\/11\/ManAmazed-768x842.png 768w, https:\/\/keypractices.viagointernational.com\/wp-content\/uploads\/2023\/11\/ManAmazed.png 1000w\" sizes=\"(max-width: 274px) 100vw, 274px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f808bd elementor-widget elementor-widget-button\" data-id=\"1f808bd\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/keypractices.viagointernational.com\/?page_id=2744\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Next Lesson: Risk Management - Preventing Reversion: How to Cause the Change<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Risk Management &#8211; Preventing Reversion: Possible Side Effects Concern: Arguments About Causality It is likely that there will be arguments about the causality of the benefits and positive change in performance. This is a negative side effect of the change being so quick. Solution Wow Measures are implemented to address these negative side effects, by &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/keypractices.viagointernational.com\/?page_id=2736\"> <span class=\"screen-reader-text\">Risk Management &#8211; Preventing Reversion: Possible Side Effects<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","footnotes":""},"class_list":["post-2736","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/keypractices.viagointernational.com\/index.php?rest_route=\/wp\/v2\/pages\/2736"}],"collection":[{"href":"https:\/\/keypractices.viagointernational.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/keypractices.viagointernational.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/keypractices.viagointernational.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/keypractices.viagointernational.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2736"}],"version-history":[{"count":35,"href":"https:\/\/keypractices.viagointernational.com\/index.php?rest_route=\/wp\/v2\/pages\/2736\/revisions"}],"predecessor-version":[{"id":3412,"href":"https:\/\/keypractices.viagointernational.com\/index.php?rest_route=\/wp\/v2\/pages\/2736\/revisions\/3412"}],"wp:attachment":[{"href":"https:\/\/keypractices.viagointernational.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2736"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}