A Vision of The Future - The Problem - Narrow Focus

The flaw with completing a series of small incremental projects, for a specific functional area, is that they target improvement in a local departmental metric, and improving this metric interacts badly with other departments.

  • Project managers often find it is a struggle to coordinate a project across multiple departments.
  • The ROIs obtained from such projects are often limited to local functional measures.
  • To an outside observer, and distant owners, or both, such projects appear to be a slow and costly way to cause system-wide improvement.
  • This perception raises stakeholder questions as to the wisdom of the investment.
  • From experience, stakeholders predict that these projects will not actually deliver system gains.