Risk Management - A Shift in Thinking: Effects
Benefits of Undergoing a Shift in Thinking
When a business undergoes a shift (or many shifts) in thinking, they are able to gain an understanding of the causality regarding where losses accumulate, and gains are lost.
This knowledge brings with it an opportunity for the business to operate differently and achieve/maintain gains.
When a business successfully implements the necessary shifts in thinking they experience increased visibility and stability among the other desired effects of the change project.
A paradigm shift is necessary for successfully achieving a one-week install.
Negative Side Effects
Sometimes, a business will experience negative side effects in the new paradigm because the benefits of the implementation are not aligning with common perceptions held by others who remain in the old paradigm.
You can address the issue by documenting evidence of the Wow Measure used during the change process so that any new manager or key worker can see the good fortune (benefits) that the ‘new way of doing things’ has created. The threat of reversal of good fortune operates for anyone who was not part of the process but can see the evidence of what happened. (See Preventing Reversion for more information)
Potential Obstacles
When attempting to create a paradigm shift, people can be blocked by the existing policies and measures that are currently being used.
These policies and measures may lead to negative consequences (e.g. pressure from management) if not complied with.
- Changing the business’s policies and the measurements (as mentioned in Preventing Reversion) to support the new paradigm behaviours.
- Providing education to employees about the pitfalls of the current measurements and the benefits of the new measurements.