Risk Management - A Shift in Thinking: What to Change To

What is This Thing Called a Shift in Thinking?

As you read in the Preventing Reversion lesson, it is important for a business implementing a rapid change project to use measurements of flow and variability, not averages or measurements of costs, to measure performance under the new paradigm.

A shift in thinking is the shift from the old paradigm (that focuses on averages and costs) to the new paradigm (flow and variability). There are a number of shifts in thinking that act as non-technical prerequisites to an change project, but they are as equally important as technical prerequisites, if not more important.